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FREE SHIPPING on orders over $75 (USA only)

FAQ

 HOW SAFE IS IT TO PURCHASE ONLINE?

 Tevin Vincent, uses Papal for payments, and Papal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). We accept the following forms of payment for online purchases: Visa, MasterCard, and American Express.

Sales tax is already added to the retail price of all items.

 PRIVACY POLICY

Tevin Vincent, respects your right to privacy. Accordingly, we do not share or sell your information to any third parties. Any and all information collected by Tevin Vincent is used solely for the purpose of processing of your order.

  

WHEN WILL MY ORDER BE SHIPPED?

Items that are in stock will be shipped within 1 – 3 business days from date of purchase.

  

OUR STANDARD DELIVERY SERVICE:

We ship USPS for all orders domestic and internationally. 

Estimated delivery time:

USA ( 3 -7 business days)

International ( 7 - 25 business days depending on the country)

 

MAY I TRACK MY ORDER?

Yes, we do offer tracking on all orders domestically and internationally. All customers will receive an email delivery confirmation once your order has been processed and shipped.

 

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we do offer Customs declaration form tracking but once the package arrives in your country there is no way to track it unless you contact your local postal office. The Customs declaration tracking will inform you and I once the package is out of US territory. If by any chance your package does not arrive within 20 days from the purchase date we will gladly refund your order no questions ask. Prior to contacting us due to a late delivery please contact your local postal office to assure you package has not arrived. Most international orders will be held at customs, depending on your origin of delivery.

Please note: Customers outside of America may also be liable for any customs and import duty, product restrictions and other local requirements. Please check with your local postal service in regards to these fees before making a purchase. Tevin Vincent.com is not responsible for import duty fees.

 

WHAT ARE THE SIZE MEASUREMENTS OF YOUR T-SHIRTS?

              X-small     Small     Medium    Large     X-Large
Width      16.5"        18"           20"         22"            24"
Length     26"           28"          29"         30"            31"
Sleeve      7"           7.5"           8"          8.5"            9" 

 

RETURN AND EXCHANGE POLICY:

Tevin Vincent guarantees all products we sell to be free from defects of craftsman. We will gladly replace or refund you for any defective items you wish to return. If you’re unsatisfied with the quality, fit of an item for any reason you may return it no questions asked. Email us shop@tevincent.com and we will answer any question of concerns before returning any product.

The guidelines: 

Item must be returned within 30 days after the purchase date.

Items that have been worn, washed or altered in any way will not be accepted for exchange or return.

You are responsible for return shipping charges. We recommend you use a carrier that provides tracking, as Tevin Vincent is not responsible for lost return shipments. 

 

  Guidelines for jewelry exchanges or returns:

Due to the materials used such as leather and gold plated chain. Items that get wet, washed, or altered in anyway are not accepted for a refund or exchange.

We will only accept an exchange or return if the issue is with our craftsmanship and materials.

Items must be returned/exchanged within 30 days from date of purchase.